Our team
Eight named people handle every application at Secure Mark USA, working from our Hempstead, New York office. Here is how the team is organized and what each person does.
Secure Mark USA is a full-service trademark filing agency offering trademark registration services to businesses across the United States. Our team is made up of trademark analysts, filing specialists and case consultants who guide business owners through the USPTO submission process. We are not a law firm, none of our team members are licensed attorneys, and we do not provide legal advice or legal representation. If your matter needs an attorney, such as a dispute, an opposition or litigation, we will tell you so plainly.
Founder & Chief Executive Officer
Role focus: Strategic operations, client intake management and first brand consultations.
As the founder of Secure Mark USA, Austin oversees the company’s core operations from our Hempstead, New York office. He works directly with new clients during the first consultation to set out pricing, explain each processing step and make onboarding straightforward for business owners.
USPTO Office Action & Revival Specialist
Role focus: Office Action responses, revival of abandoned applications and examiner objections.
Barry focuses on the procedural issues the USPTO raises after an application is examined. He works from the Trademark Manual of Examining Procedure (TMEP) to help clients prepare clear responses, bring applications back from abandoned or suspended status, and keep filings moving toward registration.
Senior Case Analyst
Role focus: Structural evaluations, register cross-checks and application accuracy audits.
Daniel carries out a structural evaluation of every incoming trademark request. He reviews the class selection, checks word and design marks against existing USPTO records, and confirms the documents are complete and accurate before anything is filed.
Senior Case Analyst
Role focus: Compliance checks, specimen review and quality control.
Rick works with the filing team on case data and quality control. He checks that each goods and services description matches USPTO requirements and that specimens fit what is being claimed, which cuts down the risk of avoidable delays.
Dedicated Account Manager & Filing Specialist
Role focus: Direct client contact, clearance search guidance and end-to-end filing coordination.
Scott is a dedicated point of contact for business owners. He manages each account from the first comprehensive clearance search through to the final application submission, so clients have one person to ask at every step.
Client Relationship Specialist
Role focus: Client communication, milestone tracking and process walkthroughs.
Chris keeps communication clear and quick. He helps businesses track their applications and breaks the multi-step federal registration process into milestones that are easy to follow.
Client Support Representative
Role focus: Status monitoring, update notifications and post-filing questions.
Charles monitors the status of active filings in the USPTO’s records. He sends clients routine updates, answers day-to-day questions and keeps owners informed of where their application stands.
Operational Support & Filing Queue Coordinator
Role focus: Workflow administration, docket management and filing queue coordination.
Ian manages the back-office queues and docketing system. He makes sure prepared paperwork moves through the internal workflow on schedule so it is filed electronically with the USPTO on time.
1
Intake and consultation
Austin Phillip and the intake team explain your options, pricing and next steps.
2
Search and application
Scott Harper guides you from the clearance search to a complete application.
3
Accuracy check and filing
Daniel Roy and Rick Barnes review the application, and Ian Miller queues it for electronic filing.
4
After filing
Charles Henry and Chris Taylor keep you updated. If the USPTO raises an issue, Barry Hughes helps you respond.
The team works from our processing office in Hempstead, New York, and we also have a branch office in Branchburg, New Jersey. We help businesses in all 50 states file federal trademark applications with the USPTO. Call us on (845) 660-0206 or see how trademark registration works.
Talk to the team about your trademark.
Book a free consultation